T R A

Board of Directors Organisation Contact Us

Orders Regulations Determinations & Decisions Position Papers and Guidelines

Complaints Awareness Campaigns Consumer Advisory Groups Services offered by Licensees Press Releases related to consumer issues Presentations related to consumer issues

Applying for Licenses NFWS Licenses Auction Current licensees Types of licenses available Mobile license selection & award Generic Forms of Licenses

Bahrain in Figures Number of Licenses issued Current year data Fixed telephony data Mobile data Internet data International data Quality of Services (QoS) Surveys Market Indicators Report

Numbering Spectrum Infrastructure

Liberalization plan

Annual Reports Guides

Press Releases Announcements

Publications-Annual Reports 2003

Annual Report of 2003
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BOARD OF DIRECTORS			3
GENERAL DIRECTOR’S STATEMENT			4
INTRODUCTION TO THE TRA			5
o	Background and formation		7
o	Role of the TRA		8
o	TRA’s Approach to its work		9
o	The structure of the TRA		10
o	The work of the TRA Units		11
TRA ACTIVITIES IN 2002 AND 2003			13
o	Chronology of Events		15
o	Licensing		17
	-	The licensing Process
	-	A new mobile Operator
	-	Batelco’s Licenses
	-	Internet Services Providers (ISP) and Value Added Services (VAS)
	-	Class Licenses
	-	Complaints from licensees
o	Interconnection		23
	-	Dominance in Interconnection Markets
	-	Batelco and the second mobile operator
o	Approval of Telecommunications equipment		25
o	National Numbering Plan		27
	-	Consultation on numbering
	-	How the plan works
	-	Migration to the new numbering scheme
	-	Management of numbers and the conventions
o	Spectrum Management and the National Frequency plan		30
o	The TRA Consultation Process		33
o	Consumer Issues		35
	-	Quality of Service
	-	Carrier pre-selection
	-	Consumer protection
	-	Consumer complaints
	-	Consumer Groups
o	Economic Regulation		37
	-	Retail Price Controls
	-	The definition of telecommunications markets
	-	The determination of market power
	-	Ownership regulation
	-	Cost of Capital
	-	Accounting Separation
SUPPORT SERVICES AND ACCOUNTS			39
o	Communications		41
o	Human Resources & Administration		42
STATEMENT OF ACCOUNTS			43
o	Annex A : Licensed Operators		46
o	Annex B : Orders		47
o	Annex C : Regulations & Determinations		48
o	Annex D : Consultations		49

© 2004 Telecommunication Regulatory Authority (TRA) -Kingdom of Bahrain. Registration. No. EMTRA047 [ Disclaimer ]